Terms of Service

Overview

This website is operated by Reet Good Pet Treats, a veteran‑run small business based in Wigan, UK. By visiting our site or purchasing something from us, you agree to the following Terms of Service.

Online Store Terms

You must be at least 18 years old to use this site or place an order. You agree not to use our products for any illegal or unauthorised purpose.

Products & Information

We make every effort to display our products accurately. All treats are natural, and sizes, shapes, and colours may vary. We reserve the right to limit quantities or discontinue products at any time.

Pricing & Payments

Prices are listed in GBP and may change without notice. Payments are processed securely through Shopify’s approved payment providers. We do not store or have access to your full card details.

Shipping

Delivery times are estimates and may vary. Once an order is dispatched, responsibility for delivery passes to the courier.

Returns & Refunds

Our Returns & Refunds Policy applies to all purchases. Unopened items may be returned within 14 days. Perishable goods cannot be returned once opened unless faulty.

Accuracy of Billing & Account Information

You agree to provide accurate and complete information when placing an order. We may refuse or cancel orders if information is incorrect or suspicious.

Optional Tools & Third‑Party Services

Our store may use third‑party apps or services (e.g., payment processors, couriers). These providers have their own policies, and we are not responsible for their actions.

User Comments & Submissions

If you send us reviews, messages, or suggestions, you agree that we may use them for marketing or service improvement unless you request otherwise.

Personal Information

Your submission of personal information is governed by our Privacy Policy.

Errors, Inaccuracies & Omissions

Occasionally there may be errors on the site (pricing, descriptions, availability). We reserve the right to correct these at any time.

Prohibited Uses

You must not use the site to:

• Break any laws

• Upload harmful or malicious content

• Interfere with the security or operation of the website

Changes to Terms

We may update these Terms of Service at any time. The latest version will always be available on this page.

Contact Information

Questions about the Terms of Service should be sent to: info@reetgoodpettreats.com